Faqs

Delivery
Where do you ship?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What if the person is not home when it is getting delivered?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Can I choose when my delivery will be delivered?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How long does shipping take?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

General
Will the balloon float when it gets delivered?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Can I order multiple ballon in one box?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Will all the gifts be delivered in one box?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How long will the balloon float for?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Ordering
Can I modify my order?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What are the different payment methods available?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Is Click and collect available?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I cancel my order?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Can I add in instructions?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.